CUSTOMER IS "Everything" ,BUT HOW TO RETAIN CUSTOMER

Customer was KING earlier ,then it become GOD for businesses and NOW CUSTOMER IS EVERYTHING.It is very difficult to attract a customer and even more difficult is to retain a customer. In today’s competetive world, every company tries to attract customers by low cost and high quality tactics, but cannot give as promised. There are some points which can help to retain our customer for long time:-

1. PROMISE: GIVE WHAT EVER YOU PROMISED

2. DONT HARASS, PROVIDE INFORMATION WHERE EVER NEEDED

3. PERSONALISE THE TALKS OR SERVICES

4. INTERACTION : INTERACT CUSTOMERS WITH CONFIDENCE

5. PROMT AND QUICK SERVICE

This Would Not only help you in retaining customer but also maintaining your image or brand loyality for your store , services or product.Would Like To Know Your Comments too..

Uncertainty-Recession and Optimism-Destiny

In this scenario of recession where companies are founding it difficult to sustain in market. Tools like Pink slips, temporary layoffs, salary cuts, reduction in operations and sundries expenses are being used by organizations to remain in market.In such a condition where Professionals are being fired around the world and companies are shrinking their operations or costs what are things can be done for 'getting rid of this situation' by the professionals. "what about those freasher who are coming out of Graduation and Post graduation colleges after completing their education" . Solutions are being proposed by experts to handle this situation like:->

1. Compromising with salary packages.
2. Updating skills with current scenario/requirements of industry.
3. Go for further higher studies.
4. Starting new venture (Entrepreneurship opportunity).
5. Reading Motivational Books for mental stability.

Hope One of these would provide you some direction and help...

This Uncertainty or recession in market is prevailing a fear in the minds of many with number of questions. I would like to share this blog with all people who are facing effects of this recession and want to know what you feel about this situation ...But one thing i would like to suggest to all " Don't get bogged up... This uncertainty can used as an opportunity to start some thing new ...Think Some thing more in addition to that 'what was thought before' ...I also some time feel that insecurity..fear..confusion.. But OPTIMISM and DESTINY are the words which are helping me in remaining calm & focused towards career and Future..
I would Like to Know What are the problems Marketing professional and HR Professionals facing due to this situation ? And what solution they have found for this problem?

Amit Live Like God ..